FAQ’s
WHERE ARE YOU LOCATED?
We are located at 2011 W North Ave, right at the corners of North, Damen, and Milwaukee Avenues.
WHAT’S THE BEST WAY TO GET THERE?
CTA
We’re directly around the corner from the CTA Damen Blue Line “L” stop.
If you’re taking a bus, we’re accessible from the CTA North (72), Damen (50), or Milwaukee (56) busses. Just hop out at the corners of North, Damen, and Milwaukee.
Driving
From 90/94 take the North Ave exit West to Damen Ave. From 290 take the Damen Ave exit North to North Ave.
CAN I COME TO SUBTERRANEAN IF I’M UNDER 21?
Each show has it’s own individual age restriction, either All Ages, 17 & Over, or 21& Over. Check out the listings for the show you’re checking out.
IF I’M UNDER THE LISTED AGE RESTRICTION CAN I COME WITH A PARENT / GUARDIAN / OF AGE FRIEND?
Unfortunately we cannot make any exceptions to our age restrictions.
WHAT ARE YOUR HOURS?
We open each night depending on the show schedules. Please check our online listings for show times.
CAN I HOLD A PRIVATE EVENT AT SUBTERRANEAN?
Totally! Email party@subt.net detailing your event.
HOW CAN MY BAND PLAY A SHOW AT SUBTERRANEAN?
For sure! Email us at booking@subt.net. Please allow ample time for a response.
CAN I BRING MY CAMERA TO SHOOT PHOTOS?
Our photo policy is dictated by the individual bands photo policy. Email us at info@subt.net to request photo access. Cell phone cameras are generally allowed.
IS SUBTERRANEAN ACCESSIBLE?
We take pride in creating and providing a space where everyone feels safe and comfortable. Our first floor is completely accessible. Our second floor is up a large flight of stairs to the mainroom, and the bathrooms are up another flight of stairs onto the balcony. If you have a specific question or request, feel free to email info@subt.net.
DO YOU ACCEPT CREDIT CARDS?
We accept credit/debit at all of our bars in the building. If you are purchasing tickets at the door we accept cash only.
HOW DO I STAY ON TOP OF ALL THAT IS GOING ON AT SUBTERRANEAN?
Check us out on Facebook, Twitter, Instagram, visit our website and don’t forget to sign up for our newsletter!
WHAT ARE ACCEPTABLE FORMS OF IDENTIFICATION?
To attend any event at Subterranean you need a valid, government issued form of identification.
